I. International to International (Only for designated transfer routes by airlines)
1. Arrival at Airport
Proceed to the International-to-International Transfer Hall after arriving at the International Arrivals Hall.
2. Customs Inspection
3. Border Inspection
24-hour Transit Passenger Information Collection
4. Check-in for Transfer
Complete transfer procedures with valid travel documents and boarding passes/baggage tags for both segments.
5. Security Check
Complete security check for persons and baggage for the connecting flight within the hall.
6. Waiting and Boarding
Proceed to the International Departures Hall. Go to the designated waiting area according to your flight’s boarding gate information, and board within the required time.
Proceed to the International-to-International Transfer Hall after arriving at the International Arrivals Hall.
2. Customs Inspection
3. Border Inspection
24-hour Transit Passenger Information Collection
4. Check-in for Transfer
Complete transfer procedures with valid travel documents and boarding passes/baggage tags for both segments.
5. Security Check
Complete security check for persons and baggage for the connecting flight within the hall.
6. Waiting and Boarding
Proceed to the International Departures Hall. Go to the designated waiting area according to your flight’s boarding gate information, and board within the required time.
II. International to Domestic (Only for designated transfer routes by airlines)
1. Arrival at Airport
Proceed to the International Arrivals Hall.
2. Customs Inspection
3. Border Inspection
4. Check-in for Transfer
Proceed to the International-to-Domestic Transfer Hall. Complete transfer procedures with valid travel documents and boarding passes/baggage tags for both segments.
5. Security Check
Complete security check for persons and baggage for the connecting flight within the hall.
6. Waiting and Boarding
Proceed to the domestic departures level of Terminal 3 or Terminal 4. Go to the designated waiting area according to your flight’s boarding gate information, and board within the required time. For gates in Terminal 3, use the inter-terminal connection passage.
Proceed to the International Arrivals Hall.
2. Customs Inspection
3. Border Inspection
4. Check-in for Transfer
Proceed to the International-to-Domestic Transfer Hall. Complete transfer procedures with valid travel documents and boarding passes/baggage tags for both segments.
5. Security Check
Complete security check for persons and baggage for the connecting flight within the hall.
6. Waiting and Boarding
Proceed to the domestic departures level of Terminal 3 or Terminal 4. Go to the designated waiting area according to your flight’s boarding gate information, and board within the required time. For gates in Terminal 3, use the inter-terminal connection passage.
III. Domestic to International (Only for designated transfer routes by airlines)
1. Arrival at Airport
Passengers arriving at Terminal 3: Use the inter-terminal connection passage to proceed to the Domestic-to-International Transfer Hall in Terminal 4.
Passengers arriving at Terminal 4: Proceed directly to the Domestic-to-International Transfer Hall.
*Note:Transfer procedures begin 2 hours before the departure time of the connecting flight. Passengers are advised to arrange their time accordingly and proceed to the transfer hall at an appropriate time.
2. Check-in for Transfer
Complete transfer procedures with valid travel documents and boarding passes/baggage tags for both segments.
3. Customs Inspection
4. Border Inspection
5. Waiting and Boarding
Proceed to the boarding gate based on international flight information, wait in the designated area, and board within the required time.
Passengers arriving at Terminal 3: Use the inter-terminal connection passage to proceed to the Domestic-to-International Transfer Hall in Terminal 4.
Passengers arriving at Terminal 4: Proceed directly to the Domestic-to-International Transfer Hall.
*Note:Transfer procedures begin 2 hours before the departure time of the connecting flight. Passengers are advised to arrange their time accordingly and proceed to the transfer hall at an appropriate time.
2. Check-in for Transfer
Complete transfer procedures with valid travel documents and boarding passes/baggage tags for both segments.
3. Customs Inspection
4. Border Inspection
5. Waiting and Boarding
Proceed to the boarding gate based on international flight information, wait in the designated area, and board within the required time.
IV. Domestic to Domestic (Excluding Spring Airlines 9C and 9 Air AQ)
1. Passengers arriving at Terminal 3:
Proceed to the transfer counter on the arrivals level of Terminal 3 for transfer procedures.
- Same-terminal transfer (for airlines other than Air China CA, China Southern CZ, and Sichuan Airlines 3U): Use the transfer passage to proceed to the departures level. Go to the designated waiting area according to your flight’s boarding gate information, and board within the required time.
- Cross-terminal transfer (for flights of Air China CA, China Southern CZ, and Sichuan Airlines 3U): Use the inter-terminal connection passage to proceed to Terminal 4 for waiting. Go to the designated waiting area according to your flight’s boarding gate information, and board within the required time.
2. Passengers arriving at Terminal 4:
Proceed to the transfer counter in Terminal 4 for transfer procedures.
- Same-terminal transfer (for flights of Air China CA, China Southern CZ, and Sichuan Airlines 3U): Go to the designated waiting area according to your flight’s boarding gate information, and board within the required time.
- Cross-terminal transfer (for airlines other than Air China CA, China Southern CZ, and Sichuan Airlines 3U): Use the inter-terminal connection passage to proceed to the departures level of Terminal 3. Go to the designated waiting area according to your flight’s boarding gate information, and board within the required time.
3.Domestic-to-Domestic Transfer Service Hours and Contact Numbers:
*Note: After counter closure, passengers with connecting flights are requested to proceed to the check-in counters in the departure hall(outside the transfer area) 2 hours prior to their connecting flight.
Proceed to the transfer counter on the arrivals level of Terminal 3 for transfer procedures.
- Same-terminal transfer (for airlines other than Air China CA, China Southern CZ, and Sichuan Airlines 3U): Use the transfer passage to proceed to the departures level. Go to the designated waiting area according to your flight’s boarding gate information, and board within the required time.
- Cross-terminal transfer (for flights of Air China CA, China Southern CZ, and Sichuan Airlines 3U): Use the inter-terminal connection passage to proceed to Terminal 4 for waiting. Go to the designated waiting area according to your flight’s boarding gate information, and board within the required time.
2. Passengers arriving at Terminal 4:
Proceed to the transfer counter in Terminal 4 for transfer procedures.
- Same-terminal transfer (for flights of Air China CA, China Southern CZ, and Sichuan Airlines 3U): Go to the designated waiting area according to your flight’s boarding gate information, and board within the required time.
- Cross-terminal transfer (for airlines other than Air China CA, China Southern CZ, and Sichuan Airlines 3U): Use the inter-terminal connection passage to proceed to the departures level of Terminal 3. Go to the designated waiting area according to your flight’s boarding gate information, and board within the required time.
3.Domestic-to-Domestic Transfer Service Hours and Contact Numbers:
| Transfer Counter Service Hours | 08:00-22:30 |
| Separate service hours for the following airlines | |
| Air China Counter Service Hours | 08:00-22:30 |
| Xiamen Airlines Counter Service Hours | 08:30-21:30 |
| Loong Air Counter Service Hours | 08:00-22:30 |
| Contact Numbers | |
| Air China Customer Service Hotline | 95583 |
| Xiamen Airlines Customer Service Hotline | 95557 |
| Loong Air Customer Service Hotline | 956199 |
| Airport Agent (for airlines other than above) Service Hotline | 0571-96299 |
V. Minimum Connection Times (MCT) (Effective from December 1, 2025)
| Transfer Type | MCT (minutes) | |
|---|---|---|
| Domestic to Domestic | Same Terminal | 60 |
| Different Terminals | 90 | |
| International to Domestic | Same Terminal | 120 |
| Different Terminals | 150 | |
| Domestic to International | Same Terminal | 80 |
| Different Terminals | 120 | |
| International to International | Same Terminal | 90 |